Terms and conditions

Welcome to Uronfia, your primary destination for old-age dress rental in Hong Kong. By accessing and using our services, you agree to abide by the terms and conditions outlined below. Take some time to read through them with caution as they govern the use of our services. If there are questions, please inform our customer support.

1. Services Provided

Uronfia offers elderly dress rental and delivers the clothing to your doorstep within Hong Kong. We offer a wide variety of high-quality dresses suited to all occasions, comfort, and styles. Please note that shipping is only done within Hong Kong and not internationally at present.

2. Period of Rental

All hired dresses from Uronfia have a booking time, which is put into agreement when booking them. The rental time begins at the time of getting the item delivered to the customer; such time will be of a specified period. Once the customer receives the dress in its delivered condition, she/he is expected to bring back the same. Returns post-date will incur additional levies, which will be sent to the customer.

3. Pricing and Payment

All the rental charges are included at the time of booking. The rental rates are not negotiable, and they are in HKD only. We only accept Cash on Delivery. So, please ensure that you have the payment ready during the delivery.

4. Delivery and Shipping within the Domestic Territory

Uronfia rents old age dresses only in Hong Kong. We do not ship internationally. After booking confirmation, our delivery crew will personally deliver your rental dress to the given address. Deliveries are scheduled between regular working hours. Please be assured that all deliveries are professionally handled.

5. Condition of Rented Dresses

We do take pride in having the good quality dresses that are always kept clean and tidy at Uronfia. Before dispatching the dresses, they are checked. However, our expectation is that customers upkeep properly the rented dresses, so any damage other than ordinary wear and tear could cost extra, and these will be communicated once clothing is inspected at the time of return.

6. Limitation of Liability

While we do our utmost to ensure the highest standards of service, Uronfia is not responsible for any direct, indirect, incidental, or consequential damages arising from the use of its services. This includes but is not limited to the dress’ size, condition, or delivery time.

7. Data Protection and Privacy

We will ensure that your personal information is handled confidentially at Uronfia, commensurate with the Hong Kong Personal Data (Privacy) Ordinance (PDPO). We will collect only as much information as we need to complete your rental request and deliver our services to you. This may include your name, contact details, and delivery address.

We do not sell, trade, or rent your personal information to others for marketing or advertising purposes. Your information will be used only to process and deliver your orders efficiently to finalize your rental experience.

8. Changes to Terms and Conditions

Uronfia may modify or update these terms and conditions at any time without notice to you. All changes become effective immediately upon posting here. You should check these terms from time to time.

9. Governing Law

These Terms and Conditions shall be construed in accordance with and governed by the laws of Hong Kong. You consent to Uronfia's decision to litigate any claims in the Courts of Hong Kong, through our services.

10. Contact Information

For any inquiries, questions, or concerns over our services or these terms, contact us via [email protected]. We are to help you and make a smooth rental experience with Uronfia.