At Uronfia, our cancellation policy is designed to offer flexibility while ensuring the availability of our unique, vintage, and glamorous dresses for old-age customers. Have a look at the cancellation policy down below.
You can cancel a dress rental order up to 24 hours before delivery without any charge. If you want to cancel an order, please contact our customer service team immediately.
To cancel a rental order, please do the following:
Free Cancellation: Cancellation can be availed up to 24 hours before delivery.
Charge for late cancellation: The cancellation fee is flat and would amount to 10% of the rental amount.
As we only deal in cash on delivery, if a cancellation fee is charged, you would have to settle that amount through bank transfer within 7 days after the cancellation. The payment details would come from our customer service team.
For any modifications required in an order, a change of date for delivery, or a dress size, reach us within 2 days of placing the order. All requests are subject to the availability of dress.
For queries and cancellations, you can write to Us at [email protected].