Privacy Policy

Welcome to Uronfia! We respect the privacy of our customers and undertake not to disclose their respective information and data provided in any account. This policy shall outline how we obtain, process, store, and ensure the protection of the privacy of customers and our website visitors' personal details. Take a few minutes of your time to peruse through this policy word for word. If any queries arise, please contact us anytime.

1. Introduction

This policy will help you understand how we process your personal data under the PDPO of Hong Kong as you access our websites and services, you grant us consent to the practices according to the policy.

2. Definitions

• Personal Data: Any information which may identify you directly or indirectly as hereinafter defined. This includes without limitation your name, address, e-mail, telephone number, and any other data given at the time of availing our services.
• Minor: Anyone below the age of 18 years. Minors should not register with this site or attempt to purchase any product/service from us. Minors should seek their parent's or guardian's permission before providing any personal information.
• Children: For this policy, a child means a person who is under 13 years of age.

3. What Information We Collect

We collect some categories of personal information in the course of your interactions with us that include:

• Information you provide: for example, first and last names, your contact number, email addresses, as well as your delivery addresses when you order a rental.
• Automatic information collection: We might collect some technical information to improve your user experience such as your IP address, browser type, and other website usage data.
• Cookies:We use cookies to improve your browsing experience. Note that cookies do not collect your personal information and are solely for the optimization of website functionalities. You can manage or disable cookies through your browser settings.

4. How We Use Your Information

Uronfia uses your personal information for the following purposes:

• Shipping Orders: We use information about your contacts and deliveries while shipping your orders.
• Customer Service: We may use your details in providing service, responding to your inquiries, or solving any issues.
• Website Improvements: We may review technical data to improve the design, functionality, and security of our website.
• Legal Obligations: We may process your personal data where such is necessary for compliance with applicable law or in connection with any legal claims or defense in courts.

5. Children's Privacy

We understand that kids' privacy should be respected, especially in a web-based environment. Our service and website are not for attracting or exploiting children under the age of 13. We delete any collected personal information from a child when we learn that it was collected without parental consent.

If you are a parent or guardian and believe that your child has provided personal information through our website, please let us know immediately and we will take appropriate action.

6. Guidelines for Minors

Our website is accessible to visitors aged between 13 and 18 years old. However, such access must be made available and under supervision. Minors may not place any orders or execute any transactions on this website. Parents or guardians must supervise minors in order to know how to use online services in a secure way.

7. Data Sharing and Disclosure

We deeply handle your privacy and maintain your trust. Uronfia would never share, sell, or disclose your personal information with third parties for the use of marketing or advertisement, but we do this mainly to fulfill your rental order and provide customer service in relation to that order only. The exceptions are:

• Legal Obligations: We may disclose information if we are legally required to do so, for example in response to a court order or a government request, or to comply with other legal processes.
• Service Providers: We sometimes engage third-party service providers to perform business functions on our behalf, such as delivering packages or maintaining our websites. These service providers are contractually prohibited from using your information except for the purpose for which we have authorized them to do so.

8. Data Protection

We collect and process your personal data with respect of your privacy and according to the applicable data protection laws and regulations. Uronfia has put in place appropriate technical and organizational measures to safeguard your data against unauthorized or unlawful processing and accidental loss, alteration, or destruction. Nonetheless, despite these safeguards, no system can be 100% foolproof and we cannot guarantee the absolute security of your data.

9. Your Rights

According to the Hong Kong Personal Data (Privacy) Ordinance (PDPO), you have the following rights regarding your personal data:

• Access and Correction: You have the right to request access to and correction of any personal data we hold about you.
• ata Deletion: You may request that we delete your personal information if it is no longer necessary for the purposes for which it was collected.
• Withdraw Consent: If you have given your consent to the collection or use of your data, you can withdraw such consent at any time by contacting us.

We shall respond to all requests within the time frame required by the PDPO.

10. Information Retention

We will only maintain your personal information for as long as is required to complete the purposes stated in this Privacy Policy. We will eliminate or anonymize your data once it is no longer required and in accordance with our obligations under law and regulation.

11. Changes to Privacy Policy

Uronfia may change or update this Privacy Policy at any time. All changes will be posted here and shall be effective immediately. We recommend that you check this policy frequently for changes.

Do feel free to contact us via [email protected] when you have any questions or concerns, or make requests pertaining to this Privacy Policy as well as your information. Always, we are here for all this and will handle our client's privacy seriously.